COLLECTION AND DELIVERY
Getting your bike to a shop for a service can be a hassle. If you book your bike in with us for work we can collect it from you and deliver it back free of charge once the work is done. We will collect your bike using a trailer pulled by bicycle or our zero emissions electric van .
HOW LONG WILL IT TAKE YOU TO REPAIR MY ITEMS?
We aim to turn around bikes within a day or two and have them back to you as soon as possible. If you need your bike finished and returned to you on the same day please make sure you mention it to us on booking so we can ensure that our mechanics are prepared. We are more than happy to collect bikes from your workplace and have them done in time for you to cycle home, but you will probably need to book at least a few days in advance.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept most methods of payment including the Bristol Pound.
Answers You Need
FREQUENTLY ASKED QUESTIONS
Typically we collect and deliver bikes between 6am - 9am and 5.30pm – 7.30pm Tuesday to Saturday. When you get in touch we will book a specific slot within those time periods to collect your bike.
If you are not available during our normal delivery hours just give us a call and we will do our best to work with you to schedule a different time.
COST AND DELIVERY TIMES
Collection and delivery is free within a 4 mile radius of our workshop, as long as you are spending over £15. Collection within the BS5 area is always free, regardless of how much you spend.
Collection and delivery outside of 4 miles, or for jobs less than £15, will be charged at an extra £5.
HOW BOOKING WORKS
Give us a call, send us an email or get in touch through Facebook to book your bike in to the workshop for a service or repair.
At the same time we will book in a time to come and pick up your bike, normally on the same day that it is booked into the workshop. We can do a quick assessment of your bike on collection, chat through with you what you would like done to the bike and give you a quote.
Once the work is finished we will get in touch with you and arrange a time to deliver the bike back.